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Every project is scoped to exactly what you need, so pricing depends on the work involved. After an initial conversation we put together a clear, fixed quote up front, so there are no surprises once we begin.

Both. Defined projects — a brand, a website, a campaign — are usually quoted as a fixed scope. Ongoing work such as marketing, content and website care typically runs as a simple monthly retainer.

Payment terms are set out clearly in your proposal before any work starts, so you always know what is due and when. We are happy to talk through the details during your quote.

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Phinem is an Australian creative and digital studio. We handle branding, web design and development, digital marketing and media production — the full journey from designing your brand to building your website and growing your presence online, all under one roof.

Yes. We work with clients right across Australia, and much of our process runs smoothly over video calls, email and shared documents. Wherever you are based, we can collaborate.

Everyone from new ventures finding their feet to established businesses ready to level up. We scope every project to your stage, your goals and your budget, so the work fits where you are now.

Absolutely. We regularly pick up, refine and grow existing brands and websites rather than insisting on starting from scratch. We will tell you honestly what is worth keeping and what is worth rebuilding.

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It depends on scope. A logo might take a couple of weeks; a full website or a marketing programme takes longer. You will receive an indicative timeline alongside your quote, and we keep you updated at every milestone.

Mostly a conversation about your goals, plus any existing brand assets, content or access you already have. If some of that does not exist yet, that is fine — helping you create it is part of what we do.

Yes. We build on flexible platforms with a straightforward admin, and we hand over with guidance so your team can manage day-to-day content confidently. For anything bigger, we are only a message away.

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We do. Our care plans cover updates, hosting, backups, security and small changes, so your website stays fast, safe and current. Launch is the beginning of the relationship, not the end of it.

Head to our contact page and tell us a little about your project. We will get back to you to arrange a friendly, no-obligation chat about how we can help.

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